How Our Legal Terms Apply to Your Account
When you open an account with pes123, you enter into a user agreement that defines the terms of access, the handling of your personal data, and the conditions under which your account operates. These terms apply regardless of which device you use — phone browser, mobile
-
1
access, or desktop — and they govern every transaction you make through DANA, OVO, or GoPay. Our platform operates on a jurisdiction-dependent basis. This means access, eligibility, and the scope of services available to you depend on the laws applicable in your region of Indonesia. We
-
2
do not make blanket eligibility claims; instead, we ask that you confirm your local eligibility before creating an account. Financial transactions processed via DANA, OVO, and GoPay are subject to both our internal transaction policy and the operating terms of those e-wallet providers. When a deposit
-
3
or withdrawal is initiated, the confirmation you receive from your e-wallet app — your DANA, OVO, or GoPay transaction receipt — serves as a record tied to your pes123 account history. Any dispute involving a transaction should be raised through our support channel with that receipt
-
4
as reference. We retain account data for the period required by applicable regulations and our internal data retention policy. You have the right to request a summary of the personal data we hold. Requests are processed through our designated contact channel, and we aim to respond
-
5
within a reasonable timeframe consistent with our policy obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.